product safety (GPSR)

Product Safety Directive (GPSR)

Manufacturer:

TryHard Controller

Fridagsgut 15

58239 Schwerte

Germany

Responsible person in the EU:

Bela Klagholz

Fridagsgut 15

58239 Schwerte

Germany

support@tryhardcontroller.de

+4915752422622

1. Product safety

We ensure that all products offered in our online shop meet the legal requirements of EU Regulation (EU) 2023/988 and are safe for consumers.

2. Quality and safety testing

All products are carefully tested to ensure that they comply with applicable safety standards. This includes physical, mechanical, chemical and digital safety aspects.

3. Traceability and labelling

Our products are clearly labelled and traceable.

4. Cybersecurity

Products with digital or networked components are designed to not pose any cybersecurity risks. Software updates and digital functions do not affect security or usability.

5. Responsibility for changes

If you modify or adapt products after purchase, you as the user assume responsibility for compliance with safety standards.

6. Recall and reporting system

If a product is identified as unsafe, we are committed to promptly informing affected customers and taking recall action. You can report safety issues directly to our customer service department.

7. Customer support

Our customer service is always available to answer any questions you may have about product safety or any potential problems.

8. Cooperation with partners

We only work with manufacturers, importers and suppliers who meet legal requirements and provide complete technical documentation.